1) How many units?

2) How many phases?

3) What phase is "my unit in"?

4) When was the Association/Trust turned over from the developer to the homeowner's association:

5) Approximate age of the complex?

6) How do I communicate with Scotty Hollow Condominium Trust, the Board of Trustees or Property Management of Andover (management company)?

7) What is the monthly condominium fee?

8) How can I get a key to my mailbox?

9) Can I change the locks on my unit?

10) Who is responsible for the windows and doors?

11) Who is responsibility for chimney cleaning/repairs?

12) Clubhouse rules/guidelines?

13) Pool rules/guidelines?

14) What is the building carpentry/painting schedule?

15) How old are the roofs?

16) Who is responsible for the doorbell?

17) Who is responsible for the exterior light attached to the building?

18) Who do I tell about an exterior light that is burnt out?

19) Where can I purchase a new skylight pump?

20) Who is the insurance agent for the common area insurance coverage?

21) My mortgage holder has asked for proof of insurance for Scotty Hollow. How do I get proof of insurance?

22) Who are the local utility companies?

23) When is trash pick up?

24) Who pays for trash pick-up?

25) Are pets allowed?

26) Where should my visitors park?

27) Who is responsible for window and skylight replacement?

28) What brand and line of windows may I use for replacements?

29) Where can I get a new garage door that is approved for installation?

30) Where were the original kitchen cabinets, interior and exterior doors and finish materials purchased?

31) Who was the developer of Scotty Hollow Condominiums?

32) How many acres of land is Scotty Hollow located on?

33) Why is there a charge of $75.00 for unit refinance or sale closing papers (6D Certificate)?

34) Are there any current special assessments?

35) Was any additional work performed while the irrigation system was being installed?

36) When was the irrigation system installation, etc. work completed?

37) Where can I get a new storm door that is approved for installation?

38) Can I view recent newsletters?

40) Who are some of the contractors and/or suppliers utilized by Scotty Hollow Condominium Trust or homeowners?

41) Which day is Trash Day and where do we leave the bags/barrels?

42) Where can I find medical help?

43) Where can I find an up-to-date list of our Rules & Regulations?

44) How may I obtain a copy of our condominium documents? I need a complete copy for refinancing/selling?

45) What do I do if my roof is leaking?

46) What do I do if I have a plumbing backup?

47) Where do my kids wait for the school buses?

48) What do I do if water is coming into my unit from next door and the neighbor is not home?

49) Where is the nearest hardware store?

50) Where is the nearest pizza and sub shop?

51) Where is the nearest grocery store?

52) How can I make a connection with a mother's group for mothers of young children?

53) How can I connect with our local and very active senior center?

54) Who can I call for service and/or maintenance needs on the exterior of my condo?

55) Is Route #3 my only option for commuting?

56) Where do I purchase a new door grill insert for my downstairs rear door? Mine has broken pieces and I would like it replaced before it gets painted.

57) Other useful information:


   1) Answer: 202

   2) Answer: 13

   3) Answer:
      Phase 1:   A1 - A10
      Phase 2:   A11 - A28
      Phase 3:   B26 - B40
      Phase 4:   B1 - B25
      Phase 5:   C1 - C18
      Phase 6:   C19 - C40
      Phase 7:   D1 - D19
      Phase 8: D20 - D34
      Phase 9: E7 - E11
      Phase 10: E1 - E6 & E12 - E17
      Phase 11: E18 - E29
      Phase 12: E30 - E42
      Phase 13: E43 - E60

   4) Answer: October 1984

   5) Answer: 22 years

   6) Answer: All correspondence, questions, concerns, suggestions, requests, etc. should be directed to:

          Property Management of Andover
          PO Box 488
          Andover, MA 01810-0009
          Phone: 978-683-4101
          Fax: 978-686-4664.
          E-mail contacts:

Jim Toscano (operations): jimt@pmandover.com,
Jean Hutchinson (operations): jeanh@pmandover.com,
Tammy Serverius (A/P Financial Manager): tammys@pmandover.com,
Kathy Brennick (A/R Financial Manager): kathyb@pmandover.com.

Questions for the Board of Trustees should be:

a) Referred to Jim Toscano at the Property Management of Andover address mentioned above. Jim can and will contact the Board members immediately for any emergency situations brought to his attention.

b) Brought directly to "unit owner portions" of the Board of Trustees monthly meetings normally held the third Wednesday of each month at 7:30 P.M. at our clubhouse. No appointment is necessary and all unit owners are welcome! (Any monthly schedule changes are always announced on the mailbox bulletin boards.)


   7) Answer: $257.00 per month effective 01/01/2009.

   8) Answer: Mailbox locks are the responsibility of the unit owner. If you do not have one or the prior owner did not give you one - you should contact a locksmith of your choice to have the lock changed. Post Office Locksmith of Lowell has performed this service for many residents: 978-453-6616.

   9) Answer: Yes - door locks are the responsibility of the homeowner and they may change them at their leisure.

   10) Answer: Windows (glass, screens and frames) and doors (including garage doors) are the responsibility of the individual unit owner to maintain/repair. Garage doors may be replaced with specific metal doors. Windows may be upgraded with a specific brand. Contact PMA for specifics.

   11) Answer: Unit owner.

   12) Answer: See Clubhouse Rental Procedures.

   13) Answer: See Pool Rules.

   14) Answer: 5 year cycle.


   15) Answer: All roofs were replaced between 1996 and 1999.    

   16) Answer: The individual homeowner. The doorbell only services the individual unit and is not common area.    

   17) Answer: The individual homeowner. This fixture is controlled from inside and is not common area.

   18) Answer: Property Management of Andover - please be descriptive as to the location of the light (i.e. front, back, side of unit) and its size (i.e. lantern light or tall street light - which requires a bucket truck).    

   19) Answer: Contact Property Management of Andover for the name of a local handyman who has performed this service for other homeowners.    

   20) Answer: Fred C. Church Insurance: 978-458-1865 - They will provide you with a Certificate of Insurance/Binder for your mortgage holder.

   21) Answer: F.C. Church Insurance: 978-458-1865 - They will provide you with a Certificate of Insurance/Binder for your mortgage holder.

   22) Answer: National Grid for electricity (800-322-3223), National Grid for gas (800-548-8000), Verizon for telephone and internet service (800-870-9999) and Comcast for telephone, internet and cable service (888-633-4266). North Chelmsford Water District for water (978-251-3931) and Chelmsford DPW Sewer Division for sewer services (978-250-5233).

   23) Answer: Mondays, unless Monday is a holiday, then it is Tuesday.    

   24) Answer: The Town of Chelmsford - this service is paid for via your property taxes. If you need a trash removal/recycling schedule - you should contact the Town's Waste and Recycling Office directly at 978-250-5203.    

   25) Answer: Refer to the Rules and Regulations. All pets need to be registered with the Scotty Hollow Condominium Trust. Use this link to register your pet. Please note, a current photo of your pet MUST be submitted with the registration application!

   26) Answer:
Your guests may park in your two parking places behind your unit, or in front of your unit, or in the overflow parking lot.

   27) Answer: Homeowners are responsible for the window and skylight replacement (as well as doors and screens). Any additional questions about doors or windows should be addressed directly to Property Management of Andover at 978-683-4101. Here at Scotty Hollow we do ask that you always use the APPROVED doors and windows whenever making changes. A simple call to PMA before installation will make everyone happier with your choices and prevent the necessity of changing yet again.    

   28) Answer: Additional questions about doors or windows should be addressed directly to Property Management of Andover at 978-683-4101. Here at Scotty Hollow we do ask that you always use the APPROVED doors and windows whenever making changes. A simple call to PMA before installation will make everyone happier with your choices and prevent the necessity of changing yet again.    

   29) Answer: Our original wooden garage doors were installed by Pelham Building Supply. Parts for these are still available from them. Our new APPROVED insulated metal garage doors are also available ONLY from this company. Please call 603-635-7555 and ask for Paul at Extension #6. The cost for such changes or replacements are the responsibility of the unit owner. Any additional questions about doors or windows should be addressed directly to Property Management of Andover at 978-683-4101. Here at Scotty Hollow we do ask that you always use the APPROVED doors and windows whenever making changes. A simple call to PMA before installation will make everyone happier with your choices and prevent the necessity of changing yet again.    

   30) Answer: Rivco of Nashua, NH.    

   31) Answer: R.M. Hicks Construction of Westford, MA.    

   32) Answer: 9.366374

   33) Answer: There is a $100.00 charge for the preparation of this certificate and the completion of all other closing paperwork and tasks (i.e. notarizing of the document, bank affidavits/questionnaires, telephone calls and faxes with information relative to the condominium - budgets, minutes, etc.).    

   34) Answer: No    

   35) Answer: Yes, new electrical wiring servicing our exterior lampposts was installed and posts were replaced as needed. The original wiring has not worked properly, causing lights to remain off for extensive periods of time.    

   36) Answer: The irrigation system became fully functioning late in 2003.

   37) Answer: If you are looking to install a new storm door or replace your existing storm door, there are only two options:

1. One Touch Mid-View, Model 3825 manufactured by Pella (can be purchased at Lowes). The color of the door must be brown and the hardware must be brass or

2. Storm door that matches the existing storm doors at Scotty Hollow. Mr. Bill Conaton is a carpenter who has installed these doors for many homeowners who have been pleased with his service. His telephone number is 603-898-7155.

   38) Answer: Yes - recent newsletters are posted on this site. However, for privacy reasons, Board member names have been removed.

   40) Answer: Included on this website is a partial list of the contractors the work for us at Scotty Hollow. These contractors do work for private homeowners as well. If you call them to do work for you inside your unit, you are responsible for the bill. Any necessary work outside your unit to be paid for by the condo association, must be requested through Jim at Property Management of Andover. (Because all our outside work must be budgeted and scheduled, a periodic polite and friendly reminder to PMA is appreciated.)

   41) Answer: Trash day is normally on Monday (unless Monday is a holiday). Your trash should be left at the end of where your vehicle is parked in your driveway. Trash collection is paid for through your property taxes. For information on specific items to dispose of (i.e. furniture, white goods, furniture, etc.), recycling information, etc., you should contact the Town of Chelmsford's Trash and Waste Department at 978-250-5203. Trash should be placed out for collection no sooner than the evening prior to trash collection. Trash containers should be brought indoors the evening trash collection has taken place. Trash containers may not be stored outdoors.    

   42) Answer: For emergency help dial 911. Otherwise you can find help in the yellow pages for any medical problem as we have many fine hospitals in the area.

   43) Answer: The updated Rules and Regulations are located elsewhere on this website.    

   44) Answer: The condominium documents can be purchased from Property Management of Andover for a cost of $30.00 (please allow at least 2 days preparation time).    

   45) Answer: All emergency calls should be filtered through Prope
rty Management of Andover, seven days a week/24 hours a day. Contact Property Management of Andover at 978-683-4101. Property Management of Andover has a 24-hour answering service for dispatch of emergency calls to on-call personnel.    

   46) Answer: Plumbing backups within your unit are your responsibility. If your plumber determines that the backup is in the street and/or lawn areas outside your unit, then and only then does it become Scotty Hollow's responsibility. At this point, please call Property Management of Andover and state your emergency. We will send our plumber out immediately upon receipt of your call.    

   47) Answer: The bus stop is located at the end of Scotty Hollow Drive.    

   48) Answer: This should be considered an emergency! If you cannot get the attention of your neighbor by knocking loudly on their door, ringing their doorbell, and by phone, call Property Management for emergency assistance.    

   49) Answer: North Chelmsford Center (Vinal Square).    

   50) Answer: North Chelmsford Center (Vinal Square).    

   51) Answer: Full-size grocery stores are located off Route #3 heading South at Exit# 32 (Drumhill) which is called Hannafords; and off Route #3 heading North at Exit #1 in Nashua which is called Shaws. Smaller convenience stores are located in several nearby locations such as Vinal Square in North Chelmsford Center (Adams Corner Variety) and in Nabnassett Center (Little Peach). There is also a gas station / convenience store (Greystone) about 1 mile away - right turn on Route #40 at the end of Scotty Hollow Drive.    

   52) Answer: Contact with the Chelmsford Mother's Club can be made by telephoning 978 250-3705 and by Internet at; http://www.chelmsfordmothersclub.org

   53) Answer: Our very active Senior Center is located at 75 Groton Road here in North Chelmsford (LEFT at the end of Scotty Hollow Drive - about 1 mile down on the left side of Route #40 heading towards North Chelmsford). (Tel # 978-251-0533)    

   54) Answer: Contact Property Management of Andover at 978-683-4101    

   55) Answer: If you are heading towards Bedford, Burlington, 128 etc. the worst morning traffic confusion appears to be between our Exit #33 and Exit #29 (route #129). By taking the route suggested below to get as far as Chelmsford Center, many other options become available to you to continue your commute.    

At the end of Scotty Hollow Drive, go LEFT and take a fast RIGHT onto Lynn Ave. At the end of this very short street (at the cemetery), go RIGHT onto Main Street. Go approx. 1 mile and take a LEFT onto School Street. Go 1.2 miles on School Street going through a "four way stop" intersection until you arrive at small store. Turn LEFT onto Old Westford Road and fast RIGHT after the Engine #3 Fire Station onto Westford St. Go 1.9 miles to Chelmsford Center.    

If you continue through Chelmsford Center, past the Public Library and follow Route #4 SOUTH towards Billerica and Bedford, after 4 miles you will pass the West Billerica Fire Station on your left. Turn LEFT IMMEDIATELY after the fire station. This is Treble Cove Road which will take you back to Route #3 (approx. 1 mile). You are now beyond the usually bad traffic spot and should be able to continue your commute on Route #3.

ALSO, DON"T FORGET TO ASK YOUR NEIGHBORS! Regular commuters have many alternative routes all worked out. Some even have several routes worked out depending on conditions and traffic advisories. Good luck and have a safe trip!    

   56) Answer: They are called a Diamond Grill for an F1E "Benchmark" Vinyl Insert 22" x 36". It is a F9X insert only. Call Dave at RIVCO in Nashua at 1-800-572-1869 (Ext # 215). Last time one was ordered, they were about $90. After the new one is in place, please make sure that any outside storm doors have only screens in place in warm weather or you will have a similar problem again in a few years. The cost for such changes or replacements are the responsibility of the unit owner.    

   57) Answer: Other useful information:    

a. Boat Landing: Located just off of Vinal Square at Southfield Park

b. Location Of Nearby Playground: There is a beautiful playground at Adams Street on Freeman Lake. Adams Street is located before North Chelmsford Center off Route #40 on the right.

c. MacKay Branch of Chelmsford Library is located here in North Chelmsford on 43 Newfield Street. (Tel # 978-251-3212) or on the net at; http://www.chelmsfordlibrary.org/mackay/index.html